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Services for Students with Disabilities

Real-Time Captioning Services

Student walking from library

The office of Services for Students with Disabilities (SSD) will assist in the coordination of communication access to facilitate Real-Time Captioning (RTC) services for courses and events on campus. Services may be provided by a captionist either in-person or remotely through Zoom. More information is provided below on the Real-Time Captioning, please contact the SSD office by email at or by phone at 559-278-2811 for more information.

  • Assistive listening devices (FM Systems and microphones for check-out)
  • Real-Time Captioning (RTC)
  • Ubiduo-Two Way Communication device (in-office and for check-out)

Requesting Captioning Services for Courses 

Students requesting real-time captioners for their courses must submit their request for accommodations letters for the upcoming semester. The student needs to send their course schedule to the Lead Interpreter and Communications Coordinator for the term. The earlier the request is submitted, the more time SSD has to coordinate and confirm accommodations prior to the start of the semester. 

Submitting Additional Captioning Requests 

Real-time captioners can be requested for Fresno State functions, such as campus events, course related activities, etc. SSD must have the request with at least five (5) business days advance notice to the date of the event or activity. Although we will always strive to fill last minute requests, the earlier the request is submitted the better chance we have to fill the request in the preferred modality. 

Students can submit requests through their mySSD Student Portal.

The requestor will be contacted and notified when the services are confirmed. 

Rescheduled Assignments

If a captioning request has been rescheduled, email the Lead Interpreter and Communications Coordinator regarding the update. Submit a Custom Request form with the new date and time services are needed as soon as possible. SSD will strive to accommodate the updated request. 

Cancelled Request

If a request is cancelled and services are not needed for a particular class meeting or upcoming event, please email the Lead Interpreters and Communications Coordinator as soon as a cancellation is made. Student absences are to be reported at least 24 hours before the class or the event to the Lead Interpreter and Communications Coordinator. Unexpected absences should also be reported as soon as possible.

For more information about real time captioning, please visit our Working with a Real-Time Captioning Services website.

For more information, please visit SSD’s Frequently Asked Questions (FAQ) or contact the SSD office by email at or by phone at 559-278-2811 for more information.