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University Advising Center

Additional Resources

Additionally, with our subscription to the software platform, we are also able to access student success resources from what EAB calls its Academic Affairs Forum. Among those resources are number of infographics that you might find of interest.

Bulldog Connect Guide

This Confluence guide allows us to maintain online documentation, such as procedures, and how-to articles including videos.

Submit a Bulldog Connect Ticket

If you are having technical issues or have an enhancement request with Bulldog Connect please use this service order.

Training Request

Click here to request a training session and let us know what you are interested in learning about in Bulldog Connect.

Access to Bulldog Connect

In order to receive access, a PeopleSoft security request must be submitted. All advisors (professional or student) will have access to Bulldog Connect when they are approved access to PeopleSoft. Current active Faculty are automatically given professor access. You need to ensure that the staff (professional or student) is linked to your office thru Human Resources documentation so that the necessary approvals are routed to the correct person(s). Please ensure that the person has been hired into your department either as an employee or volunteer since security requests will go to the MPP of the department.
How to submit a New Security Request

Security Roles

This dynamic role grants both Faculty and Non-Faculty advisors access to the Academic version of EAB (Bulldog Connect). EAB is a student advising application used by the campus to track advising sessions and information for students. This role grants access to schedule appts, edit appts, track advising sessions, enter student/advising notes, view future/past appointments, run reports, and VIEW GRADES.

Suggested users: Academic Advisor, Special Program Advisor, Faculty Advisor, Department Chair, Director, Coordinator

This role grants senior administrators, department chairs, and directors access to the Academic version of EAB (Bulldog Connect).  EAB is a student advising application used by the campus to track advising sessions and information for students.  This role grants access to run the Institutional/Analytical reports.

Suggested users: Department Chairs, Deans, Senior-level Administrators 

This role grants both staff or students access to schedule appointments and view future appointments in EAB (Bulldog Connect). EAB is a student advising application used by the campus to track advising sessions and information for students. It also grants access to check students in at the front desk to initiate the Front Desk role through EAB. This role does NOT grant access to the student profile information in EAB.

This dynamic role is used to track Advising Access to EAB Academics. EAB (Bulldog Connect) is a student advising application used by the campus to track advising sessions and information for students. This role grants access to schedule appts, edit appts, track advising sessions, enter student/advising notes, view future/past appointments, and run reports. This version limits the students the advisor can see to only those assigned to them. A process maintains that access based on this role. It does NOT grant access to view Grades.

Suggested users: EOP Peer Mentors, BOND/MASS Peer Mentors

This role grants both student interns/tutors access to the academic version of EAB (Bulldog Connect). EAB is a student advising application used by the campus to track advising sessions and information for students. This role grants access to schedule appts, edit appts, track advising sessions, enter student/advising notes, view future/past appointments, and run reports. It does NOT grant access to view Grades. 

Known Issues

Area Issue Work Around Resolutions
Dropped courses are still showing under Course Detail

The student dropped all classes but all the classes are still showing in the Term Details. 

 Ignore the Term Details if the Course section is not showing courses. 

This is a known bug. CMS Baseline is not expected to release a fix at this time. 

Frequently Asked Questions

All student, staff, and faculty photos are pulled from Bulldog Card office. Reach out to the card office for instructions on updating your photo. Once your photo is updated the following day your photo will be updated in Bulldog Connect. 

Fresno State utilizes an online photo submission process for student ID card printing. Photos are submitted via a personal link sent to your email address. Once printed, your card will be mailed to the mailing address listed on your student portal. For further information on the submission process, please visit the Bulldog ID Cards website, email idcard@mail.fresnostate.edu or call 559.278.5608

Preferred names can be changed on your Student Center and will show in Bulldog Connect the next day. 

If you would like to update your last name on Bulldog Connect please submit the TDX service order with your new information.