Learning Center
Faculty
Using Bulldog Connect to Refer Students
To issue a referral to Academic Success Coaching:
- Log into My Fresno State > Select BULLDOG CONNECT from the main menu (If Bulldog Connect is not found on the main menu, select "My Homepage" and select "Campus Systems." From here, BULLDOG CONNECT can be selected.
- On the Staff or Faculty Homepage, select "Issue a Referral"
- Complete the form by selecting a reason and provide comments if necessary
- Select Submit
We strongly encourage faculty to talk with students ahead of time before referring them to Academic Success Coaching.
What Happens When a Student Has Been Referred?
- Academic Success Coaching will conduct outreaches to students to schedule an appointment.
- If the outreach attempts are unsuccessful or the student declines services, a notification through Bulldog Connect will be sent to you.
Who can refer to Academic Success Coaching?
Referrals are accepted from university faculty and staff; however, students are encouraged to self-refer if they feel they will benefit from Academic Success Coaching services.
When can referrals be made, and can they be made multiple times?
Student referrals are accepted at any point during the semester. Referring students early in the semester allows Academic Success Coaching staff to establish a Student Action Plan with the student so that they can achieve their maximum potential for the semester.
If a student continues to demonstrate a need for academic or personal support, they can be referred again.
Will I know if the student has met with an Academic Coach?
A notification from Bulldog Connect will be sent to you if a student declines services or outreach attempts to the student are not successful.
How will a student know about their referral to Academic Success Coaching?
Faculty are encouraged to notify the student about the referral.
Once a referral is generated, Academic Success Coaching will complete the following:
1. Send an email campaign to provide students with the opportunity to schedule their appointment with an Academic Coach.
2. Follow up with a phone call.
3. Email update to referring faculty regarding outreach attempts if students have not scheduled or responded to ASC.
3. Two weeks after the referral and the student has not responded, students will receive a follow-up phone call and an additional email.
What does a typical coaching session look like?
During the initial meeting, an Academic Coach and the student will discuss the reason for the referral. The student and Academic Coach then design a Student Action Plan to set the student on the path to success. In addition, an Academic Coach will help the student improve their time management skills and/or other study strategies by providing resources and follow up. Other campus resources that are available to support students may also be recommended.
How will faculty benefit from referring a student?
Academic Success Coaching can promote a higher level of student engagement, with more motivated students who make better decisions related to their academic life. Engaged students are more likely to meet the course expectations set by instructors.
What can I put in my syllabus to encourage students to connect with Academic Success Coaching?
Faculty are encouraged to include information about Academic Success Coaching in their course syllabus as well as announce their class participation. Academic Success Coaching staff can also provide short presentations about services provided to classes. Requests for classroom presentations can be made to asc@mail.fresnostate.edu or by calling 559.278.3052.
We recommend this syllabus statement:
"Our campus has developed Academic Success Coaching to provide college level study strategies and connect students with specific campus resources to promote academic success. I have agreed to participate in this program and may refer you to it if I believe you need the services provided by Academic Success Coaching to succeed in this course."