Tutoring

Appointments are available for all tutoring subjects, either in-person or online. The appointment has a limit of 1 course or skill (examples: DS 123, Excel), not a limit of 1 student. Once a student schedules an appointment, the appointment is open to additional students from the same course or skill, so long as they schedule through our front desk. In practice, however, most tutoring appointments end up being 1-on-1 sessions. There are 2 ways to schedule an appointment:

1. Schedule an appointment yourself. You can view appointment times 24/7 and schedule a 30-minute appointment up to 24 hours in advance. If you’re looking for a specific tutor, find their appointment link on the tutoring schedule, which has the tutor’s name and subject. Examples: bit.ly/appt-chem-ali, bit.ly/appt-csci-ryan. Otherwise, log in to Bulldog Connect with your Fresno State username and password.
   
   
2. Schedule an appointment with the front desk. Open Monday-Thursday 8-6 and Friday 8-5, the front desk can find appointment times and schedule 30-minute or 60-minute appointments, including an immediate appointment if a tutor is available. The front desk can also assist you if you are having trouble self-scheduling or joining your online appointment. Visit the front desk at the lower level of the library, or call 559-278-3052.

• When the appointment is scheduled, you will get an email confirmation with instructions, including a Zoom link if you have an online appointment. You will receive another email confirmation 24 hours before your appointment.
• For in-person appointments, go to the front desk to be checked in.
• For online appointments, go to the Zoom link provided in your email confirmation and wait to be admitted from the waiting room.
• If you need to cancel or reschedule, visit or call the front desk.
• If you will be running late, visit or call the front desk.
• If you need to borrow a device, you may check one out at Tech Lending near the library entrance.
• If you have an online appointment and experience technical difficulties, call the front desk.

You may call or visit the front desk to schedule your next appointment, or you may schedule your own appointment. You may schedule a maximum of 2 appointments per day per service (writing, course-based tutoring, and skill-based tutoring count as separate appointment services). You may also have a maximum of 2 upcoming appointments per service at any given time.

After 10 minutes, you will be marked as a no-show if:

1. you have not arrived at the front desk (in-person appointments) or your tutor’s Zoom waiting room (online appointments), and
2. you have not called the front desk ahead of time

When you are marked a no-show, you will get an email confirmation. After 2 no-shows within 7 days, you will not be able to schedule your own appointments until the 7-day period expires.

Follow the steps below to search for some of the most popular courses supported by free tutoring.

1. Log in to your Fresno State portal
2. Select Class Search
3. Click the green triangle to the left of "Additional Search Criteria"
4. Go to the "Course Attribute" dropdown menu and select "Free tutoring"
5. Go to the "Course Attribute Value" dropdown menu and select "Tutoring avail at Learning Ctr"
6. Click on Search
7. Click the "OK" button when asked whether you would like to continue